At x 111 we believe Pakistani players deserve to know exactly what happens to their personal information. This policy explains everything — what we collect, why we collect it, how we protect it, and what your rights are.
Every byte of data sent between your device and x 111 travels through 256-bit SSL encryption. Nobody intercepts it in transit — not even theoretically.
x 111 does not sell, rent or trade your personal information to third-party marketing companies — ever. Your data is yours, not a product.
Access, correct, export or delete your data at any time through your x 111 account settings or by contacting support directly. No hoops to jump through.
x 111 only collects data that is genuinely necessary to operate your account, process payments and comply with legal requirements. Nothing superfluous.
Questions about your data? Email support@x111.wine any time.
x 111 is an online gaming and sports betting platform operating at x111.wine. We offer a range of gaming and betting services to Pakistani players, including live casino, PSL betting, football betting, baccarat, card games, esports betting, and crash games. All services are provided in Pakistani Rupees (PKR) and are designed specifically for Pakistani players.
When this Privacy Policy refers to "x 111", "we", "us" or "our", it refers to the platform operating at x111.wine and its associated data processing activities. When it refers to "you", "your" or "the player", it refers to any individual who has registered an account, submitted a query, or visited the x 111 website.
This Privacy Policy explains how x 111 collects, uses, stores and protects your personal data, and what rights you have over that data. It applies to all personal data collected through the x 111 website, mobile-optimised site, live chat function, and email communications. This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy.
Your Consent: By registering an account at x 111, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please do not register or use the x 111 platform.
x 111 collects personal data that is necessary for the purposes described in this policy. We do not collect data gratuitously. The categories of personal data we collect about Pakistani players are set out below.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration and verification |
| Contact Data | Email address, Pakistani mobile number, city of residence | Account registration and support |
| Financial Data | Easypaisa / JazzCash number, IBFT account details, Visa/Mastercard last four digits | Deposit and withdrawal processing |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, game session records | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session duration | Automatic — each site visit |
| Communication Data | Live chat transcripts, email correspondence, support tickets | When you contact x 111 support |
| Verification Documents | CNIC copy, passport copy, utility bill or bank statement (for KYC) | Identity and address verification |
x 111 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless required by law for identity verification purposes. We do not collect data about minor children and do not knowingly accept registrations from persons under 18 years of age.
x 111 collects your personal data through the following channels:
Automated Decision-Making: x 111 may use automated systems to detect unusual betting patterns, potential fraud and bonus abuse. These systems flag accounts for manual review — they do not make final account decisions without human oversight.
x 111 processes your personal data only for purposes that are lawful and proportionate. The legal basis for each processing purpose is identified below so you understand not just what we do with your data, but why we are entitled to do it.
x 111 does not sell, rent or trade your personal data to third parties. However, there are specific circumstances in which we share data with carefully selected third parties, as described below. In each case, the third party is bound by contractual data protection obligations consistent with this policy.
x 111 will never share your personal data with third-party marketing companies, advertising networks, data brokers or any entity that intends to use it for commercial purposes unrelated to the direct operation of your x 111 account.
x 111 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
When the applicable retention period expires, x 111 securely deletes or anonymises the data so it can no longer be linked to an individual player. If you request deletion of your account, x 111 will delete all non-legally-required data within 30 days of the request.
Data security is a core operational priority at x 111. The following technical and organisational measures are in place to protect your personal data from unauthorised access, loss, destruction or disclosure:
All data transmitted between your browser or app and x 111 servers is protected by TLS 1.3 with 256-bit AES encryption. This applies to login, registration, deposit, withdrawal and all game sessions.
Personal data stored in x 111 databases is encrypted at rest. Financial data such as account numbers is tokenised — the actual numbers are replaced with non-reversible tokens so they cannot be retrieved even in the event of a database breach.
x 111 offers two-factor authentication via SMS OTP for all logins and withdrawal requests. We strongly recommend all Pakistani players activate 2FA in their account security settings.
Only x 111 staff with a specific operational need can access player data. Access is role-based, logged and audited. Support agents see only the data they need to resolve your query — not your full account history.
x 111 conducts regular penetration testing and vulnerability assessments of the platform. Any identified vulnerabilities are prioritised and remediated before they can be exploited.
In the event of a data breach affecting your personal data, x 111 will notify affected players within 72 hours of becoming aware of the breach, detailing what data was affected and what steps we are taking to address it.
As an x 111 player, you have the following rights over your personal data. These rights can be exercised at any time by contacting us at support@x111.wine or through your account settings where the relevant tool is available.
Request a full copy of the personal data x 111 holds about you. We will provide it within 30 days in a readable format — typically CSV or PDF.
If any personal data x 111 holds about you is inaccurate or outdated, you can request correction at any time through your account profile or by contacting support.
Request deletion of your personal data ("right to be forgotten"). We will delete all non-legally-required data within 30 days. Legally retained data is deleted once the retention period expires.
Request your personal data in a structured, machine-readable format (CSV) so you can transfer it to another service. Available for data you have provided directly to x 111.
In certain circumstances, you can request that x 111 restricts processing of your data — for example, while a dispute about accuracy is being resolved.
Where processing is based on consent (e.g. marketing communications), you can withdraw consent at any time through your notification settings or by contacting support. Withdrawal does not affect prior lawful processing.
How to Exercise Your Rights: Email support@x111.wine with the subject line "Data Request" and include your x 111 username and registered mobile number. We will acknowledge your request within 2 hours and respond substantively within 30 days.
x 111 uses cookies and similar tracking technologies on x111.wine to ensure the platform functions correctly and to understand how Pakistani players use the site. The following types of cookies are used:
You can control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent the x 111 platform from functioning correctly — login and game functionality depend on session cookies. Marketing cookies at x 111 are opt-in only and are not activated without your explicit consent.
x 111 does not use cross-site tracking cookies that follow you across other websites. All cookies set by x 111 are scoped to x111.wine only.
x 111 is an adult platform. We do not knowingly collect personal data from any person under 18 years of age. All x 111 registrations require confirmation that the applicant is at least 18 years old, and identity verification is used to confirm this.
If x 111 becomes aware that a registered account belongs to a person under 18 — whether through age verification, a parental complaint or any other means — the account will be suspended immediately, all deposits returned, and all associated winnings voided. Any personal data collected in relation to that account will be securely deleted.
Parental Notice: If you believe your child has registered an account at x 111 without your knowledge, please contact support@x111.wine immediately. We will take immediate action and ensure all data is deleted. x 111 supports and recommends the use of parental control software on devices accessible to minors.
As an international online platform, x 111 may transfer your personal data to servers or service providers located outside Pakistan. Such transfers occur in connection with our payment processing, KYC verification, fraud detection and game software provision.
Wherever your data is transferred internationally, x 111 ensures that appropriate safeguards are in place. These include contractual data protection clauses binding the receiving party to data protection standards equivalent to those described in this policy. x 111 does not transfer personal data to jurisdictions with no data protection framework without specific safeguards in place.
The primary server infrastructure for x 111 player account data uses data centres with South Asian routing to minimise latency for Pakistani users and to keep data geographically close to the player population it serves wherever commercially and technically practical.
x 111 may update this Privacy Policy from time to time to reflect changes in our data processing activities, legal requirements or platform features. The "Last Updated" date at the top of this page will always show the date of the most recent revision.
For material changes — those that significantly affect how we use your data or reduce your rights — x 111 will send a notification to your registered email address at least 7 days before the revised policy takes effect. For minor clarifications or corrections that do not affect your rights, the policy may be updated without direct notification, but the change will always be visible in the updated document.
Continued use of x 111 after the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with an update, please stop using the platform and request account closure before the change takes effect.
Recommendation: Bookmark this page at x111.wine/privacy-policy and check it periodically. The version published here is always the current, operative version of the x 111 Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to make a complaint about how x 111 has handled your personal data, or need to report a potential data breach, please contact us through the following channels:
Please include your x 111 username and registered Pakistani mobile number in any data-related email so we can locate your account without delay. For security reasons, we cannot discuss account-specific data over live chat without identity verification.
Related policies at x 111: Terms and Conditions | Responsible Gaming | FAQ
Our support team is available 24/7 in Urdu and English. Privacy questions get the same priority as gameplay support — email support@x111.wine or use live chat on the platform.